Head of IT Service Management
Aioi Nissay Dowa Insurance Europe
Dates Employed Dec 2016 – Current
Develope Group IT Service Management Strategy across Europe Business.
Implementation of a Cloud Strategy for IT and Business.
Global Service Delivery Manager
Konica Minolta Business Solutions Europe GmbH
Dates Employed Jan 2014 – Nov 2016
Employment Duration 2 yrs 11mo.
Pre Sales SDM for RFPs
Global Service Desk Project- Governance Team Leader
Continuous Service Improvement
Availability & Capacity Management